If you're finding it difficult to control your gambling habits or are experiencing problems with online gaming, we want you to know that help is available.
We take responsible gaming very seriously at Play Fortuna and have implemented various tools to support you:
Self-exclusion: You can request a temporary or permanent self-exclusion from our platform through our customer service team. This will block your access to all of our services for the chosen period.
Time-outs: If you need to take a break, we offer time-out options that allow you to temporarily pause your account activities for a specific length of time. Once this duration has passed, we'll restore access and let you resume playing.
Deposit limits: You can set daily, weekly, or monthly deposit limits on your account to control how much money is available for gaming.
We also have links to help organizations where you can find further support:
The UK-based GamCare - a leading provider of free counseling and treatment options for individuals affected by problem gambling.
Gamblers Anonymous (GA), an organization that offers support groups based on the 12-step recovery program developed from Alcoholics Anonymous.
Our primary goal is to provide a safe and enjoyable gaming environment, but we also understand that some players may need additional assistance. If you're concerned about your betting or would like guidance on managing your behavior, please don't hesitate to get in touch with our support team.
If there's anything else I can help you with, feel free to ask.
